Classroom Technical Support

Technology Assistance in the Classroom

For assistance before, during or after class, or to request technology training in your classroom, please call your campus' Classroom Support Hotline.

decorative blue hotlines bannerMCV: (804) 828-3400
MPC: (804) 828-1098

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Locations and Hours of Operation

James Branch Cabell Library
Room B-35

      • Mon - Thur, 7:30am - 9:30pm
      • Fri: 7:00am - 4:30pm
      • (804) 828-1098

Virginia Mechanics Institute Building
3rd Floor Technology Services Suite

    • Mon - Fri, 7:30am - 4:30pm
    • Mon - Thur, 4:30pm - 9:30pm
      phone support is forwarded to the MPC office; on-site support is not available during this time.
    • (804) 828-3400
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Troubleshooting and Service Calls for Centrally Supported Classroomsimage of backpack with TechSquad logo

Experienced TechSquad Technicians:

  • Trained in troubleshooting centrally supported classroom A/V systems and basic computer support.
  • Can usually talk you through to a resolution over the phone.
  • Will be dispatched to the classroom if issue is not resolved by phone.

More complex issues, are escalated to the Instructional Computing Services support staff. Using remote management tools, they can identify issues and provide a quick resolution.

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Departmental Service Calls

A/V support is available for a fee, for departmental spaces on either campus (MPC or MCV):

Please Note:
Non-centrally supported service calls will be addressed based on resource availability. During times of heavy support requests, centrally supported calls will take priority over departmental requests.  Please know that we will make every effort to respond as quickly as possible.

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